The first time you start Shop'NCook after upgrading, you are offered the possibility to import your data from version 3.4 or another installation. Before deleting the previous installation, you should make sure you have correctly imported all your data into the new installation. In version 3.4, your data were all saved in the installation folder, that is in folder "Shop'NCook 3.4", "Shop'NCook Menu 3.4" or "Shop'NCook Pro 3.4" in the Program Files folder (Windows) or Applications folder (Mac OS X). I thought it was going to replace the old one. I have upgraded to version 4.0, and I have now both version 3.4 and the new version in my application folder. If none of this helps, send us an e-mail with your operating system and a detailed description of the problem, and we will be happy to help you!
If it doesn't, you need to use the utility Disk Copy in your Application folder to mount it. dmg extension should be mounted automatically as a new volume on your desktop. If it doesn't, you have to double-click on it. The downloaded file with extension ".zip" (for example ShopNCook.zip) should expand automatically into a file with extension ".dmg" (for example ShopNCook.dmg). If the software cannot install automatically the latest version of Java, you should try to install and download it manually from. If you have trouble starting the software, you may have the Java virtual machine missing on your computer, or have an older version of Java. If you have trouble starting or finishing the installation, the file may be corrupted.
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